We’re Open for Business

Dear Valued Patient;

I hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and we are all looking forward to resuming some semblance of our normal habits and routines. While many things have changed, one thing has remained the same: my commitment to your safety.

Infection control has always been a top priority for my practice and I hope you have noticed our attention to maintaining a clean, organized, and disinfected office in the past. I’ve instituted additional infection control measures that are both safe and comfortable when you receive care.

First, we’ve always followed the infection control guidelines made by the American Dental Association (ADA), the U.S. Centers for Disease Control and prevention (CDC), and the Occupational Safety and Health Administration (OSHA). I am an active member of the ADA and am up-to-date on any new rulings or guidelines that may be issued.

When you come into the office for your next appointment, you may see some changes we’ve made to enhance our already strict infection control protocols and further protect us all from spread of the COVID-19 virus. These changes are made to help protect you, my staff, and myself.  For example, when you arrive:

  • We will ask you to fill out a COVID-19 screening questionnaire. Any potential concerns will be discussed privately and discreetly.
  • We will take your temperature. If you are running a fever, we will ask you to postpone your treatment for that day.
  • We will ask you and anyone with you to wear a mask in the waiting room. We will provide one for you if you do not have one.
  • We have spread out appointment times to try and reduce the overlap of patients entering and leaving the office at the same time.
  • We have installed a barrier by the front desk to eliminate the direct contact between you and the person sitting at the front desk.
  • We have installed a special “whole office” air purifier/sanitizer which filters out any dust, bacteria, moisture droplets, and viral particles. This machine recycles all of the air in the office every 15 minutes!
  • We are operating a special UV-C light in the treatment rooms to destroy any bacterial or viral particles present. This is done when the room is empty due to the harmful effects of UV-C light on people’s skin.
  • We are asking everyone to rinse with a hydrogen peroxide mouthwash before starting any procedure. This process has shown to greatly reduce/eliminate the bacterial and viral presence in a person’s mouth.
  • I have switched to wearing a disposable cover jacket instead of a cloth one, that needed to be laundered.
  • We have switched to using the more effective KN95 and N95 masks.

We look forward to seeing you again and I am happy to personally answer any questions you may have about the steps we are taking to keep you, and every patient, safe in my office. To make an appointment, please call our office at 203-838-3938 or visit our website at www.edpauldds.com. If you have any specific questions related to infection control, you can email me personally at drpaul@edpauldds.com. I am able to do what many larger clinics and non-owner (corporate) operated offices cannot do these days…provide personalized attention with “the buck stops here” attitude to ensure the absolute best practices are being instituted for all of us, since we’re all in this together. I thank you for being my patients during my 30 years (!) in my Norwalk locations. I value your trust and look forward to welcoming you back.


Edward D. Paul, DDS, MS, FAGD, LLC